Sei AI muKugamuchira Vaenzi Inogona Kuvandudza Yakasarudzika Mutengi Chiitiko

Iyo AI muKugamuchira Vaenzi inogona Kuvandudza Yakasarudzika Mutengi Zvakaitika - Mufananidzo Chikwereti EHL Hospitality Bhizinesi Chikoro

Kubva kuAI-powered kamuri sevhisi inoziva chikafu chinodiwa nemuenzi wako pakati pehusiku kune chatbots inopa zano rekufamba senge globetrotter ine ruzivo, artificial intelligence (AI) mukugamuchira vaenzi kwakafanana nekuva neunicorn mubindu rehotera yako. Iwe unogona kuishandisa kukwezva vatengi, wow ivo nezvakasarudzika, zvemunhu zviitiko, uye kudzidza zvakawanda nezve bhizinesi rako uye vatengi kuti varambe vari pamberi pemutambo. Kunyangwe iwe uchimhanyisa hotera, resitorendi kana sevhisi yekufambisa, AI ndiye mubatsiri wetekinoroji anogona kukumisa iwe nemhando yako.

Artificial intelligence yave kutogadzira mucherechedzo wayo paindasitiri, kunyanya mukutarisira ruzivo rwevaenzi. Ikoko, inoshandura kudyidzana kwevatengi uye inopa ipapo, kutenderedza-wachi rubatsiro kune vashanyi. Panguva imwecheteyo, kuri kusunungura vashandi vepahotera kuti vashandise yakawanda yenguva yavo pazvinhu zvidiki zvinofadza vatengi uye kuti vanyemwerere.

Pano, isu tinoongorora nyika inofambiswa nedata yeAI kuona kuti iri kugadziridza sei indasitiri uye kugonesa akasiyana mabhizinesi ekugamuchira vaenzi kuti ape munhu parwendo rwevatengi, pakupedzisira achivandudza ruzivo rwevaenzi.

Vatengi Vanoda Zviitiko Zvemunhu

Zvido zvevatengi mukugamuchira vaeni zvinogara zvichichinja, uye panguva ino, kusarudzika ndicho chikafu chezuva. Imwe ongororo yevanopfuura 1,700 vashanyi vepahotera yakaona kuti kuita zvemunhu kwakabatana nekugutsikana kwevatengi, ne61% yevakapindura vakati vaida kubhadhara zvakanyanya kune zvakajairwa zviitiko. Nekudaro, 23% chete yakashuma kusangana nemhando yepamusoro yekusarudzika mushure mekugara muhotera nguva pfupi yadarika.

Imwe ongororo yakawana kuti 78% yevafambi vane mukana wekutora nzvimbo dzekugara dzinopa zviitiko zvemunhu, pamwe nehafu yevakabvunzwa vanoda kugovera ruzivo rwemunhu rwunodiwa kugadzirisa kugara kwavo. Ichi chishuwo chezviitiko zvemunhu chakanyanya kupararira pakati pemireniyamu uye Gen Z, vanhu vaviri vari kushandisa mari yakawanda pakufamba muna 2024. Tichifunga izvi, zviri pachena kuti kutadza kupa zvinhu zvemunhu mukana wakarasika wekusiyanisa mhando yako uye kupa vatengi zvavanoda.

Iko Kusangana Kwemunhu uye AI

Pane kudiwa kwezvinoitika zvekugamuchira vaenzi zvakasarudzika zvinoenderana nezvido zvemunhu, uye vafambi vazhinji vanoda kuvabhadharira mari yekutanga. Kurudziro, masevhisi, uye zvinowanikwapo zvese zvinogona kubatsira kugadzira chiitiko chisingakanganwike uye kuwedzera kugutsikana kwevatengi, uye generative AI chimwe chishandiso chaunogona kushandisa kuvaendesa.

AI inogona kuita otomatiki kuona uye zviito nekuongorora huwandu hukuru hwe data revatengi uye kudzidza kubva mukudyidzana kwevashandisi. Kubva pane zvakajairwa kurudziro yekufamba kuenda kune yakasarudzika kamuri marongero, AI inogona kuunza yakakura uye yakasiyana siyana yaimbove isingawanikwe kugadzirisa kutsanangura patsva mabatiro anoita makambani basa revatengi.

Zvakanakira kushandisa AI nenzira iyi zvinomanikidza. Takatokurukura nezve chinongedzo pakati pezviitiko zvemunhu uye kugutsikana kwevatengi, uye ndizvo zvaunogona kupiwa neAI. Kugadzira zviitiko zvisingakanganwike kune vatengi vako zvinovaka hukama hwemanzwiro nemhando yako. Vatengi vako vanonzwa sekunge unovanzwisisa, kuwedzera kuvimba uye kuvimbika uye kuita kuti vakwanise kudzokera kuhotera yako voikurudzira kune vamwe.

Chii Chaizvo Chinonzi Artificial Intelligence (AI)?

Muchimiro chayo chakareruka, AI ndiyo tekinoroji inogonesa makomputa kutevedzera hungwaru hwevanhu. AI inoshandisa data kuti inzwisise nyika yakaitenderedza zvirinani. Zvinogona kushandisa iwo maonero kuita mabasa, kupindirana, uye kugadzirisa matambudziko nenzira yaunowanzo sanganisa nepfungwa dzemunhu.

Uye AI haisisiri tekinoroji yeramangwana. Zvakawanda pano uye izvozvi, nemienzaniso yakawanda yakajairika yeAI yatochinja hupenyu hwedu hwezuva nezuva. Iwe unogona kuona pesvedzero uye nyore kweAI mune akangwara epamba zvishandiso, dijitari izwi vabatsiri, uye mota otomatiki masisitimu.

AI Personalization Techniques muKugamuchira Vaenzi

Indasitiri yekugamuchira vaenzi iri kutoshandisa mamwe maAI maitiro emunhu, asi mamwe akawandainnovativeuye vari kutanga kuongororwa.

Customized Recommendations

Kurudziro injini dzinoshandisa AI algorithms kuongorora zvakapfuura zvinodiwa nemutengi uye maitiro uye nekupa kurudziro yakasarudzika yemasevhisi uye zviitiko zvinoenderana neiyo data. Mienzaniso yakajairika muchikamu chekugamuchira vaenzi inosanganisira mazano epakeji yekufambisa, kurudziro yekudyira yevaenzi, uye zvakagadzirirwa makamuri ezvivakwa zvinoenderana nezvinodiwa nemunhu.

Chimwe chishandiso chakadaro, Guest Experience Platform chishandiso Duve, chiri kutoshandiswa nemhando dzinopfuura 1'000 munyika makumi matanhatu.

Around-the-Clock Customer Service

AI-powered virtual vabatsiri uye chatbots vanogona kubata akawanda zvikumbiro zvebasa revatengi uye vari kuwedzera kuve nehunyanzvi mumibvunzo yavanogona kupindura uye nerubatsiro rwavanogona kupa. Ivo vanopa 24/7 mhinduro sisitimu, inogona kupa kurudziro yemunhu, uye kuderedza nhamba yemafoni anoenda kumberi kwevashandi vedhesiki. Izvi zvinobvumira vashandi kushandisa nguva yakawanda pazvinhu zvebasa revatengi uko kubata kwevanhu kunowedzera kukosha.

Enhanced Room Environments

Fungidzira uchifamba mukamuri rehotera retembiricha rakabatidzwa sezvaunoda, bhokisi rako raunofarira rakaiswa kare, chinwiwa chaunoda chakamirira patafura, uye metiresi nepiro zvinongori kusimba kwaunoda.

Izvozvo zvingaita sezvisingafadzi, asi zvinotogoneka neAI. Nekubatanidza hungwaru hwekugadzira neInternet Yezvinhu Zvishandiso, unogona kuita otomatiki kutonga kwema thermostats, mwenje, uye masisitimu evaraidzo kuti aenderane nezvido zvemuenzi wako.

Personalized Booking

Chiitiko chemuenzi nezverudzi rwako chinotanga nguva refu vasati vasvika muhotera yako. AI inokwanisa kuunza sevhisi yekurongedzera yakasarudzika nekuongorora data revatengi, kupa zano remahotera, kana kurumbidza ekuwedzera anoenderana nezvavanofarira.

Iri zano rakashandiswa kuita zvakanaka nehofori yehotera Hyatt. Yakabatana neAmazon Web Services kushandisa data revatengi kukurudzira chaiwo mahotera kune vatengi vayo uye ndokupa mazano ekuwedzera ayo anokwezva zvichienderana nezvavanofarira. Ichi chirongwa chega chakawedzera mari yeHyatt neinoda kusvika mamiriyoni makumi mana emadhora mumwedzi mitanhatu chete.

Tailored Dining Zvakaitika

AI-powered software yakasanganiswa nemuchina kudzidza inogona zvakare kugadzira yakasarudzika yekudyira zviitiko zvekunakirwa uye zvinodiwa. Semuenzaniso, kana muenzi aine zvirambidzo zvekudya, AI inogona kukubatsira kuendesa yakasarudzika menyu sarudzo. Iwe unogona zvakare kuve nechokwadi chekuti vashanyi venguva dzose vanowana tafura yavo yavanoda uye kunyange kugadzirisa mwenje uye mimhanzi.

Pedzisa Rwendo Mapping

NeAI, unogona kuronga kugara kwemuenzi zvichienderana nemaitiro avo ekare nezvaanofarira. Unogona kuvapa mazano ehotera, mhando dzemakamuri, sarudzo dzekufambisa panhandare yendege, zviitiko zvekudyira, uye zviitiko zvavanogona kunakidzwa panguva yekugara kwavo. Izvo zvinogona kusanganisira kurudziro zvichienderana nezvinhu zvakaita senguva yezuva uye mamiriro ekunze.

Izvo zvinogumira zveAI muKugamuchira Vaenzi

Pasinei nekukwanisa kwayo uye kubudirira munzvimbo dzakawanda,AI mukugamuchira vaeniichine ganhuriro nematambudziko. Rimwe dambudziko ndere mukana wekutamiswa basa sezvo AI uye otomatiki zvinotora mamwe mabasa. Izvi zvinogona kutungamira mukuramba kwevashandi nemubatanidzwa uye kunetsekana pamusoro pekukanganisa hupfumi hwenyika.

Personalization, iyo yakakosha muindasitiri yekugamuchira vaenzi, inogona kunetsa kuti AI iwane padanho rakafanana nevashandi vevanhu. Kunzwisisa uye kupindura kune yakaoma manzwiro uye zvido zvevanhu ichiri nzvimbo iyo AI ine painogumira.

Kune zvakare kunetseka nezve kuvanzika kwedata uye chengetedzo. AI masisitimu mukugamuchira vaenzi anowanzo vimba neakawanda data revatengi, achimutsa mibvunzo nezvekuti ruzivo urwu rwunochengetwa uye kushandiswa sei. Chekupedzisira, pane nyaya yemutengo uye kuita - kubatanidza AI mune iripo masisitimu ekugamuchira vaenzi kunogona kudhura uye kungangoda shanduko huru kune zvivakwa uye maitiro.

Nhume dzevadzidzi veEHL dzakapinda Musangano we2023 HITEC muDubai sechikamu cheEHL's Educational Travel Program. Musangano uyu, chikamu cheThe Hotel Show, wakaunza vatungamiri vemaindasitiri pamwe chete kuburikidza nemapanera, hurukuro, uye masemina. Vadzidzi vakawana mukana wekutora chikamu mumashoko makuru nehurukuro uye kubatsira nemabasa ekutonga. Musangano uyu wakanangana nekusimudzira tekinoroji yekugadzira mari uye yakagadzirisa matambudziko muindasitiri yekugamuchira vaeni, senge hungwaru hwekugadzira, tekinoroji yegirinhi, uye data hombe.

Vachifunga nezve chiitiko ichi, vadzidzi vakagumisa kuti tekinoroji haisiyo mhinduro kune zvese zviri muindasitiri yekugamuchira vaeni:

Isu takaona mashandisirwo ari kuitwa tekinoroji kuwedzera kushanda nesimba uye ruzivo rwevaenzi: kuongorora data hombe kunobvumira varidzi vehotera kuti vaunganidze nzwisiso uye nekudaro kugadzirisa rwendo rwevaenzi vavo. Zvakadaro, takaziva kuti ushamwari, tsitsi, uye nehanya yevashandi vega zvega zvinoramba zvakakosha uye zvisingatsivike. Kubata kwemunhu kunoita kuti vaenzi vanzwe kukoshesa uye kunosiya fungidziro isingadzimiki pavari.

Kuenzanisa otomatiki uye Kubata Kwemunhu

Pamwoyo payo, indasitiri yekugamuchira vaenzi ndeyekushandira vanhu, uye AI, kana ikashandiswa nemazvo, inogona kukubatsira kuti uite zvirinani. Nekushandisa AI kugadzirisa rwendo rwemuenzi, unogona kuvaka kuvimbika kwevatengi, kuwedzera kugutsikana, uye kuwedzera.mapato. Zvisinei, kubata kwevanhu kuchiri kukosha. Nekushandisa AI kuzadzisa kubata kwemunhu pane kuitsiva, unogona kugadzira zvine musoro zvinongedzo uye kuendesa zviitiko zvevatengi zvine basa. Zvichida saka, yave nguva yekuisa AI muhotera yakoinnovation strategyuye tanga kuishandisa.