Maitiro eAI muKugamuchira Vaenzi muKugamuchira Vaenzi

Maitiro eAI muKugamuchira Vaenzi muKugamuchira Vaenzi - Image Credit EHL Hospitality Business School

Kubva pabasa remukamuri rine simba reAI rinoziva zvekudya zvinodyiwa pakati pehusiku zvemuenzi wako kusvika kumachatbots anopa mazano ekufamba semutambi ane ruzivo rwe globetrotter, huchenjeri hwekugadzira (AI) mukugamuchira vaenzi hwakafanana nekuva neunicorn mubindu rehotera yako. Unogona kuishandisa kukwezva vatengi, kuvashamisa nezviitiko zvakasiyana, uye kudzidza zvakawanda nezvebhizinesi rako nevatengi kuti urambe uri pamberi pemutambo. Ungave uchimhanyisa hotera, resitorendi kana sevhisi yekufambisa, AI ndiyo mubatsiri wetekinoroji anogona kusiyanisa iwe nerudzi rwako.

Unyanzvi hwekugadzira zvinhu huri kutoita mukurumbira muindasitiri, kunyanya mukutarisira ruzivo rwevaenzi. Ikoko, hunochinja kutaurirana kwevatengi uye hunopa rubatsiro rwekukurumidza, nguva dzese kune vaenzi. Panguva imwe chete, huri kusunungura vashandi vehotera kuti vashandise nguva yavo yakawanda pazvinhu zvidiki zvinofadza vatengi uye zvinoita kuti vanyemwerere.

Pano, tinoongorora nyika yeAI inotungamirwa nedata kuti tione kuti iri kuchinja sei indasitiri uye kugonesa mabhizinesi akasiyana-siyana ekugamuchira vaenzi kupa maitiro akakodzera vatengi vavo panguva yese yerwendo rwavo, zvichizovandudza ruzivo rwevaenzi.

Vatengi Vanoda Zviitiko Zvakagadzirirwa Munhu Mumwe Nemumwe

Zvinodiwa nevatengi panyaya yekugamuchira vaenzi zviri kuramba zvichichinja, uye pari zvino, kugadzirisa zvinhu zvinoitwa nemunhu wese ndicho chinhu chinonyanya kukosha. Imwe ongororo yakaitwa pavashanyi vehotera vanopfuura 1,700 yakawana kuti kugadzirisa zvinhu zvinoitwa nemunhu wese kwakabatana zvakananga nekugutsikana kwevatengi, 61% yevakapindura vachiti vaida kubhadhara mari yakawanda kuti vawane zvinhu zvavanoda. Zvisinei, 23% chete ndivo vakataura kuti vakagadzirisa zvinhu zvakanyanya mushure mekugara muhotera nguva pfupi yadarika.

Imwe ongororo yakawana kuti 78% yevafambi vane mukana wakakura wekubhuka pekugara rine zviitiko zvemunhu oga, nehafu yevakabvunzwa vachida kugovera ruzivo rwavo rwemunhu oga kuti vagadzirise kugara kwavo. Chido ichi chezviitiko zvemunhu oga chakanyanya kupararira pakati pevachiri kuyaruka neGen Z, mapoka maviri evanhu vari kushandisa mari yakawanda pakufamba muna 2024. Zvichitevera ruzivo urwu, zviri pachena kuti kukundikana kupa zvinhu zvemunhu oga mukana wakarasika wekusiyanisa brand yako nekupa vatengi zvavanoda.

Kunosangana Kwemunhu Nehunyanzvi Hwekuita Zvinhu

Kune kudiwa kwezviitiko zvakasiyana zvekugamuchira vaenzi zvinoenderana nezvinodiwa nemunhu mumwe nemumwe, uye vafambi vazhinji vanoda kubhadhara mari yakawanda. Mazano akagadzirwa, masevhisi, uye zvinhu zvinogona kubatsira kugadzira chiitiko chisingakanganwiki uye kuwedzera kugutsikana kwevatengi, uye kugona kugadzira AI chimwe chezvishandiso zvaunogona kushandisa kuti uzvipe.

AI inogona kuita kuti ruzivo nezviito zvishande otomatiki nekuongorora ruzivo rwakawanda rwevatengi uye kudzidza kubva mukudyidzana kwevashandisi. Kubva pakukurudzira kufamba kwakagadzirirwa iwe kusvika kumakamuri akagadzirirwa iwe, AI inogona kupa mhando dzakasiyana-siyana dzekugadzirisa zvinhu kare kuti itsanangure patsva maitiro emakambani ekushandira vatengi.

Mabhenefiti ekushandisa AI nenzira iyi anokwezva. Tatokurukura nezvekubatana kuripo pakati pezviitiko zvemunhu oga uye kugutsikana kwevatengi, uye ndizvo zvinogona kukupa AI. Kugadzira zviitiko zvisingakanganwiki kune vatengi vako kunovaka hukama hwepfungwa nebhizinesi rako. Vatengi vako vanonzwa sekunge unovanzwisisa, zvichiwedzera kuvimba nekuvimbika uye zvichiita kuti vakwanise kudzoka kuhotera yako uye kuikurudzira kune vamwe.

Chii Chinonzi Ungwaru Hwekugadzira (AI)?

Muchimiro chayo chiri nyore, AI ndiyo tekinoroji inoita kuti makombiyuta akwanise kutevedzera njere dzevanhu. AI inoshandisa data kuti inzwisise zviri nani nyika yakaipoteredza. Inogona kushandisa ruzivo irworwo kuita mabasa, kutaurirana, uye kugadzirisa matambudziko nenzira yaunowanzo batanidza nepfungwa dzemunhu.

Uye AI haisisiri tekinoroji yeramangwana. Yasvika zvino, nemienzaniso yakawanda yeAI yatove kuchinja hupenyu hwedu hwezuva nezuva. Unogona kuona simba uye nyore kweAI mumidziyo yepamba yakangwara, vabatsiri vezwi redhijitari, uye masisitimu e automation emotokari.

Maitiro ekugadzira AI mukugamuchira vaenzi

Indasitiri yekugamuchira vaenzi iri kutoshandisa mamwe matekiniki ekugadzirisa maitiro eAI, asi mamwe ari kushandisa mamwe matekiniki.itsvauye vari kutanga kuongororwa.

Mazano Akagadzirwa Nemunhu

Mainjini ekukurudzira anoshandisa maalgorithms eAI kuongorora zvaidiwa nemutengi uye maitiro ake uye kupa mazano akagadzirirwa iwe pachako emasevhisi nezviitiko zvichibva padata iroro. Mienzaniso yakajairika muchikamu chekugamuchira vaenzi inosanganisira mazano emapakeji ekufambisa akagadzirirwa iwe, mazano ekudya kwevaenzi, uye zvinhu zvemukamuri zvakagadzirwa zvinoenderana nezvaunoda wega.

Chimwe chishandiso chakadaro, Guest Experience Platform tool Duve, chatove kushandiswa nemakambani anopfuura chiuru munyika makumi matanhatu.

Basa reVatengi reZuva Nezuva

Vabatsiri vepamhepo vanobatsirwa neAI uye machatbots vanogona kugadzirisa zvikumbiro zvakawanda zvebasa revatengi uye vari kuramba vachinyanya hunyanzvi mumibvunzo yavanogona kupindura uye rubatsiro rwavanogona kupa. Vanopa sisitimu yekupindura maawa makumi maviri nemana pazuva, vanogona kupa mazano akagadzirirwa ivo pachavo, uye vanoderedza huwandu hwekufona kunoenda kuvashandi vepamberi. Izvi zvinobvumira vashandi kupedza nguva yakawanda panhau dzebasa revatengi uko kubata kwevanhu kunowedzera kukosha.

Nzvimbo Dzakasimudzirwa dzeMakamuri

Fungidzira uchipinda muimba yehotera ine tembiricha yakanaka yakavhenekerwa sezvaunoda, seti yako yaunofarira yakatoiswa kare, chinwiwa chaunoda chiri patafura, uye matiresi nepiro ndizvo chete kusimba kwaunoda.

Izvozvo zvinganzwika sezvisinganzwisisike, asi zvinotogoneka neAI. Nekubatanidza ruzivo rwekugadzira nemidziyo yeInternet of Things, unogona kushandisa otomatiki kudzora mathermostat, mwenje, uye masisitimu evaraidzo kuti zvienderane nezvinodiwa nemuenzi wako.

Kubhuka Kwakasiyana Nevamwe

Ruzivo rwemuenzi nekambani yako runotanga kare vasati vasvika pahotera yako. AI inogona kupa sevhisi yekubhuka yakasarudzika nekuongorora ruzivo rwevatengi, kupa mazano kumahotera chaiwo, kana kukurudzira mamwe mahotera anoenderana nezvavanoda.

Nzira iyi yakashandiswa zvakanaka nekambani hombe yehotera yeHyatt. Yakabatana neAmazon Web Services kushandisa ruzivo rwevatengi kukurudzira mahotera chaiwo kune vatengi vayo uye yakazopa mazano ekuwedzera anokwezva zvichienderana nezvavanoda. Chirongwa ichi chega chakawedzera mari yeHyatt neinosvika mamiriyoni makumi mana emadhora mumwedzi mitanhatu chete.

Zviitiko Zvekudya Zvakagadzirirwa

Software inoshandisa AI pamwe chete nekudzidza kwemuchina zvinogonawo kugadzira zviitiko zvekudyira zvinoenderana nezvaunoda uye zvinodiwa. Semuenzaniso, kana muenzi aine mitemo yekudya, AI inogona kukubatsira kupa menyu yakasarudzika. Unogona zvakare kuve nechokwadi chekuti vaenzi vanogara vachiwana tafura yavanoda uye kunyange kugadzirisa mwenje nemimhanzi.

Mepu Yerwendo Rwakazara

Nekushandisa AI, unogona kutoronga kugara kwemuenzi wese zvichienderana nemaitiro avo ekare uye zvavanofarira. Unogona kuvapa mazano ekushandisa muhotera, mhando dzemakamuri, sarudzo dzekutamisa vashanyi panhandare yendege, zviitiko zvekudyira, uye zviitiko zvavanogona kunakidzwa nazvo panguva yekugara kwavo. Izvi zvinogona kusanganisira mazano akavakirwa pazvinhu zvakaita senguva yezuva nemamiriro ekunze.

Kuganhurirwa kweAI muKugamuchira Vaeni

Pasinei nekugona kwayo uye kubudirira kwayo munzvimbo dzakawanda,AI mukugamuchira vaenzikuchine zvipingamupinyi nematambudziko. Dambudziko rimwe chete nderekukwanisa kudzingwa kwemabasa sezvo AI ne automation zvichitora mamwe mabasa. Izvi zvinogona kukonzera kuramba kwevashandi nemasangano evashandi pamwe nekutya nezvemhedzisiro yehupfumi hwenzvimbo.

Kugadzirisa mafungiro evanhu, izvo zvakakosha muindasitiri yekugamuchira vaenzi, kunogona kuoma kuti AI isvike padanho rakafanana nerevashandi vevanhu. Kunzwisisa uye kupindura manzwiro evanhu nezvinodiwa kuchiri chikamu icho AI ine miganhu.

Kunewo kunetseka nezvekuchengetedzwa kwedata. Masisitimu eAI mukugamuchira vaenzi anowanzo vimba nehuwandu hwakawanda hwedata revatengi, zvichimutsa mibvunzo nezvekuti ruzivo urwu runochengetwa uye runoshandiswa sei. Chekupedzisira, pane nyaya yemutengo uye kushandiswa - kubatanidza AI mumasisitimu ekugamuchira vaenzi aripo kunogona kudhura uye kunogona kuda shanduko huru kuzvivakwa uye maitiro.

Vamiriri vevadzidzi veEHL vakapinda Musangano weHITEC we2023 muDubai sechikamu cheEHL's Educational Travel Program. Musangano uyu, chikamu cheThe Hotel Show, wakaunganidza vatungamiriri veindasitiri kuburikidza nemapaneru, hurukuro, uye misangano. Vadzidzi vakawana mukana wekutora chikamu muhurukuro huru nehurukuro uye kubatsira nemabasa ekutonga. Musangano uyu wakatarisana nekushandisa tekinoroji mukuwana mari uye wakagadzirisa matambudziko ari muindasitiri yekugamuchira vaenzi, akadai sehungwaru hwekugadzira, tekinoroji yegirini, uye big data.

Vachifunga nezvechiitiko ichi, vadzidzi vakagumisa kuti tekinoroji haisiyo mhinduro yezvinhu zvese zviri muindasitiri yekugamuchira vaenzi:

Takaona kuti tekinoroji iri kushandiswa sei kusimudzira kushanda zvakanaka uye ruzivo rwevaenzi: kuongorora big data kunobvumira varidzi vemahotera kuunganidza ruzivo rwakawanda uye nokudaro vachigadzirisa rwendo rwevaenzi vavo. Zvisinei, takaona kuti ushamwari hwevashandi vekugamuchira vaenzi, tsitsi, uye kutarisirwa kwavo pachavo zvinoramba zvichikosha uye zvisingatsiviwi. Kubata kwevanhu kunoita kuti vaenzi vanzwe vachikosheswa uye kunoita kuti vasakanganwike.

Kuenzanisa Otomatiki uye Kubata Kwevanhu

Pachinzvimbo chayo chikuru, indasitiri yekugamuchira vaenzi ndeyekushandira vanhu, uye AI, kana ikashandiswa nokungwarira, inogona kukubatsira kuita izvozvo zviri nani. Nekushandisa AI kugadzirisa rwendo rwemuenzi, unogona kuvaka kuvimbika kwevatengi, kuwedzera kugutsikana, uye kuwedzera kugutsikana.mari inowanikwaZvisinei, kubata kwemunhu kuchiri kukosha. Nekushandisa AI kuwedzera kubata kwemunhu pane kuitsiva, unogona kugadzira hukama hune chinangwa uye kupa ruzivo rwakakosha kune vatengi. Pamwe ipapo, inguva yekuisa AI muhotera yako.hurongwa hwekuvandudza zvinhu zvitsvawotanga kuishandisa.